California Training Institute is a leading provider of human factors training to the Law Enforcement, Aviation, Fire, and Park Service communities.
Human Factors Threat & Error Management is a California POST certified, Plan III, fully reimbursable course for our LE clients. The training is 16 hours/2 days and is presented at various locations throughout the state. Please view the Schedule and Registration page for details on locations and training dates. Please view the Class Comments below.
No doubt some of your officers, pilots, rangers, firefighters, and dispatchers have previously attended the workshop so be sure to ask them (or us) about the benefits of attendance. The student comments posted below may assist you in determining if our program is right for you and your organization.
We deliver 12 open-enrollment sessions per year for California POST and they fill up fast. In-house sessions are available upon request, tailored to your organization’s specific concerns, anywhere in the U.S., Europe, and parts of Asia. Please call us to discuss what options are available to you.
For the California POST certified classes, you can register here at the site or call us at 707-968-5109.
Don’t miss the articles page for information of particular interest. Click here Course Objectives to view the course objectives for Human Factors Training.
Note: We are now accepting host site requests for fiscal year 2010. Agencies selected to host a session of Human Factors will receive 2 free seats in the workshop in exchange for use of your training facility and some assistance with advertising to surrounding agencies. Being a host site affords your department the opportunity to maximize the training budget while meeting more of the training requirement needs of the agency without travel expenses. Talk to your Training Manager and have them give us a call to discuss it. (707) 968-5109.
COURSE COMMENTS
“Truly an impressive course, I look at all aspects of my profession differently now. I can see unsafe situations developing before they become dangerous. It has also given me a greater insight of my own performance. Your teaching methods delivered the course material in a positive and easy to understand format. Thank you for dedication to all of us in the Helicopter Aviation industry.”
Deputy John Irish
Tactical Flight Officer/Field Training Officer
Riverside County Sheriff's Department
“The class was great! I have been in law enforcement for 27 years and have gone to hundreds of classes. This was the most informative, useful class I have ever been to. I was able to apply this information as soon as I got back to the communications center and will continue to be able to use it. Thank you.”
Lori Franklin
Training Supervisor, San Bernardino Sheriff’s Dept.
“As a relatively new Air Support Division Supervisor, and a relatively new commercial helicopter pilot, your class provided me with some insight into issues that we see daily, not only at ASD, but in police work in general. I will be able to apply something everyday that will make us a safer airborne law enforcement unit. Thanks.”
Sergeant/Pilot Michelle Blackstone
Air Support Unit, Los Angeles Police Department
"This class has changed the way we look at our training and hiring process."
Mike Strasser
Chief Pilot, Guardian Helicopters, Inc.
“Great information to use not only at work, but in my home life. I would recommend this class to all law enforcement personnel”.
Andrea Egan
Dispatcher, Glendora PD
“This class has allowed me to share with my coworkers why we do what we do, and how we can do it better”.
Jeremy Grimes
Bakersfield PD
"Since attending this course I have a different way of thinking about human error. I think that to fail to implement this program, now that we are aware of it, would be reckless."
Nate Knight
Ranger, National Park Service
“The very week after class, management and supervision were discussing a personnel issue. Stress signs and signals as presented in the class were immediately obvious, in some aspects virtually verbatim. It was almost surreal. We all clearly understood that the bottom line problem was stress and all understood at what level the individual was at. Our corrective action then took the path best recommended through the training”.
Jeff Bell
Captain, Shafter Police Department
"Among other things this class has helped me to understand more about my self as well as the process behind the decisions I make on a day to day basis".
Alex Keller
Pilot, Orbic Helicopters, INC
"The Human Factors Class was very informative and made me feel "HUMAN". I had a "great" outlook on my job and life when I left this class and was eager to share with my family and co-workers. It was a great asset as a new training dispatcher."
Trish Johansen
ESD III/Trainer
Fresno Police Department
“I thought the class was phenomenal! This should be mandatory for all members of our Training Division, and especially all of my firearms instructors. Attendance for command staff level in all departments should be mandatory.”
Rod Nakanishi
Range Master, San Francisco PD
